Membership Assistant - Part Time
Position in Mattoon, IL
Job Title: Membership Assistant - Part Time (Gig/Contract) Employer: Costco (Hiring in Mattoon) Location: Mattoon, IL Career Level: Trainee.
Pay: $18-$22/Hour (approx. $24.6k/Year) Benefits: This role offers competitive pay. Set your own schedule.
Day-to-Day
This role centers on your professional skills within the Retail Membership Services space in Mattoon.
- This Mattoon-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Costco team in Mattoon, IL is growing.
- Benefit from working in Mattoon, a key hub for the Retail Membership Services industry.
Membership Assistant - Part Time
About Costco
We operate over 800 wholesale warehouses globally and promote 70 percent of our managers from within. Your hard work here directly translates to tangible internal advancement. When you embark on a career in part time membership assistant jobs with Costco, you are joining you are joining a supportive team that values your growth and promotes 75 percent of supervisors internally.
Job Summary
Join our membership desk for 20 to 25 hours per week with shifts designed around your school schedule or second job. Build a lasting retail career starting right at our front desk. You will serve as Part-Time, delivering the signature Career-focused that sets Costco apart in the retail membership services.
Comprehensive Responsibilities
- Process Memberships: Issue 150 plus daily digital cards using AS400.
- Upgrade Accounts: Convert 15 standard memberships to executive tiers weekly.
- Handle Inquiries: Resolve 40 plus daily member billing questions accurately.
- Reconciliation: Balance cash drawers totaling 2000 dollars each shift.
Industry-Leading Benefits & Salary
We invest in your well-being and long-term financial security.
- Salary: $19.50–$24.00 per hour
- Paid Time Off: Earn vacation hours based on part-time service.
- Retirement Plan: Receive employer matching contributions up to 5 percent.
- Warehouse Perks: Get free annual executive memberships and holiday bonuses.
Requirements & Qualifications
- Six months of customer service experience required
- High school diploma or equivalent certificate
- Availability for evening and weekend shifts
- Basic computer navigation and typing skills
Frequently Asked Questions
How much does the Membership Assistant position pay at Costco?
This role offers a pay range of $18 - $22. Actual compensation may vary based on experience, shift, and location within Mattoon.
Where is this Membership Assistant job located?
This position is based in Mattoon, IL. Costco has facilities throughout the region, but this specific opening is in Mattoon.
How many hours per week is this part-time Membership Assistant role?
Part-time positions at Costco generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What are the physical requirements for this position?
This role involves team-lifting items weighing between 50 to 150+ pounds using proper ergonomic techniques and mechanical aids. Costco provides safety training and equipment to ensure associate safety.
Are weekend-only schedules available for this position?
Costco offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Mattoon.
What does a typical day look like as a Membership Assistant?
A typical shift involves receiving, picking, packing, and sorting customer orders in Costco's Mattoon facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
