Malden Contract:Member Services
Role Based in Malden
Snapshot
- Company: Costco
- Urgency: Immediate consideration in Malden.
- Location: Malden, MA
- Position: Member Services (Flexible/Contract, Malden)
- Required Experience: Entry-Level.
- This Malden-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Costco team in Malden, MA is growing.
- Benefit from working in Malden, a key hub for the Retail Customer Service industry.
Rewards
- Pay: $20-$24/Hour (approx. $26.9k/Year)
- Benefits: This role offers competitive pay.
- Join our Malden team for this flexible role.
Responsibilities
- This role centers on your professional skills within the Retail Customer Service space in Malden.
Part Time Member Services Assistant
About Costco
We operate over 800 membership warehouses serving millions of loyal shoppers globally. Our business focuses on bulk retail efficiency and providing exceptional value to our members every single day. When you embark on a career in part time member services jobs with Costco, you are joining you are joining a team of 15 frontline associates who support each other's weekly availability.
Job Summary
Join our team on a part-time schedule that lets you balance school, family, or another job while earning a steady paycheck. You will spend 20 to 25 hours per week helping members with accounts and inquiries. You will serve as Part-Time, delivering the signature Adaptable that sets Costco apart in the retail customer service.
Comprehensive Responsibilities
- Membership Processing: Process 45 renewals hourly using the AS400 POS system.
- Account Management: Resolve 30 daily member inquiries at the service desk.
- Upgrade Sales: Achieve 8 executive membership upgrades per 5-hour shift.
- Administrative Duties: Audit 50 membership accounts daily for data accuracy.
Industry-Leading Benefits & Salary
We offer practical perks designed to support your part-time schedule and personal life.
- Salary: $19.50–$24.50 per hour
- Free Membership: Receive a complimentary annual membership and four guest passes.
- Retirement Plan: Access our 401k match program after 1,000 hours worked.
- Time Off: Earn prorated sick leave and vacation time every pay period.
Requirements & Qualifications
- High school diploma or equivalent certificate
- 6 months of cashier or customer service experience
- Availability to work 20 to 25 hours weekly
- Ability to stand for 5-hour shifts
Frequently Asked Questions
How much does the Member Services position pay at Costco?
This role offers a pay range of $20 - $24. Actual compensation may vary based on experience, shift, and location within Malden.
Where is this Member Services job located?
This position is based in Malden, MA. Costco has facilities throughout the region, but this specific opening is in Malden.
Do I need prior experience to apply for this Member Services job?
No prior experience is required. Costco provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Member Services role?
Part-time positions at Costco generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Costco offer for this position?
Costco provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
What does a typical day look like as a Member Services?
A typical shift involves receiving, picking, packing, and sorting customer orders in Costco's Malden facility. You'll work with a team to meet daily fulfillment targets while following safety protocols.
